Privacy Policy

Anthro Voice ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Anthro Voice. It applies to our website and associated subdomains (collectively, our "Service") alongside our application, Anthro Voice. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information such as your language preference or login information.
Company: When this policy mentions "Company," "we," "us," or "our," it refers to Anthro.Voice NM LLC (1209 Mountain Road PL NE, Suite N, Albuquerque, NM 87110), responsible for your information under this Privacy Policy.
Country: USA, where Anthro Voice and its owners/founders are based.
Customer: A company, organization, or person that signs up to use the Anthro Voice Service.
Device: Any internet-connected device such as a phone, tablet, computer, or any other device used to visit Anthro Voice.
IP Address: A number assigned to every device connected to the Internet, often used to identify a device's general location.
Personnel: Individuals employed by Anthro Voice or under contract to perform a service on its behalf.
Personal Data: Any information that directly or indirectly allows for the identification of a natural person.
Service: The service provided by Anthro Voice as described on this platform.
Third-Party Service: Advertisers, contest sponsors, promotional and marketing partners, and others who provide content or products/services we think may interest you.
Website: Anthro Voice's site, accessible at https://anthrovoice.com/
You: A person or entity registered with Anthro Voice to use the Services.

What Information Do We Collect?

We collect information from you when you visit our website, register an account, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This includes:

Name / Username
Phone Numbers
Email Addresses
Mailing Addresses

When Does Anthro Voice Use End User Information from Third Parties?

Anthro Voice collects End User Data necessary to provide our services. End users may voluntarily provide information made available on social media websites. If you do so, we may collect publicly available information from those platforms. You can control how much information social media websites make public by visiting those sites and adjusting your privacy settings.

When Does Anthro Voice Use Customer Information from Third Parties?

We receive some information from third parties when you contact us. For example, when you submit your email address to show interest in becoming a customer, we may receive information from automated fraud detection services. We also occasionally collect information made publicly available on social media. You can control this through your social media privacy settings.

Do We Share the Information We Collect with Third Parties?

We may share non-personal, aggregated information with third parties such as advertisers, promotional partners, and affiliated companies for analytics and business purposes. We do not share personally identifiable information (PII), protected health information (PHI), or any other sensitive personal information with third parties, affiliates, or partners for marketing or promotional purposes.

We engage trusted third-party service providers to help operate our business, including server hosting, database management, email management, marketing, credit card processing, and customer service. These providers are given access only to the minimum information necessary to perform their specific services and are contractually required to protect that information.

We may also disclose information to government or law enforcement officials when required by law or when necessary to protect rights, safety, or property.

SMS and Text Messaging Policy

If you provide your phone number and consent to receive text messages from Anthro Voice, the following terms apply:

Text messaging originator opt-in data and consent will not be shared with any third parties, affiliates, or partners for marketing or promotional purposes.

You may opt out of receiving text messages at any time by replying STOP to any message we send. For help, reply HELP. Message and data rates may apply. Message frequency may vary.

Where and When Is Information Collected?

Anthro Voice collects personal information that you submit to us directly, as well as information received from third parties as described above.

How Do We Use the Information We Collect?

The information we collect may be used to:

Personalize your experience
Improve our website and services
Improve customer service
Process transactions
Administer contests, promotions, or surveys
Send periodic emails and, where you have consented, text messages

How Do We Use Your Email Address?

By submitting your email address, you agree to receive emails from us. You may unsubscribe at any time using the opt-out link in any email we send. We do not send unsolicited commercial emails.

Your email address may also be used for customer audience targeting on platforms like Facebook, where we display custom advertising to people who have opted in to receive communications from us. Email addresses submitted through the order processing page are used solely to send information about your order.

How Long Do We Keep Your Information?

We keep your information only as long as needed to provide our services and fulfill the purposes described in this policy. When we no longer need your information and have no legal or regulatory obligation to retain it, we will either delete it from our systems or depersonalize it.

How Do We Protect Your Information?

We implement a variety of security measures to protect your personal information, including the use of Secure Socket Layer (SSL) technology and encryption. Sensitive information such as credit card data is never stored on file after a transaction is complete.

While we take reasonable precautions, we cannot guarantee the absolute security of any information transmitted to Anthro Voice.

Could My Information Be Transferred to Other Countries?

Anthro Voice is incorporated in the USA. Information collected through our website or services may be transferred to and hosted in countries outside your own, including countries that may not have equivalent data protection laws. By using our services, you voluntarily consent to such transfers.

Can I Update or Correct My Information?

You may contact us to:

Update or correct your personally identifiable information
Change your communication preferences
Request deletion of your information by cancelling your account

To protect your privacy, we may verify your identity before making changes. Note that it may not be technically possible to remove every record from all backup systems, but we will update or delete information from all actively used databases as quickly as reasonably and technically practicable.

Personnel

If you are an Anthro Voice employee or applicant, we collect information you voluntarily provide for Human Resources purposes. You may contact us to update, correct, or receive a record of your information.

Sale of Business

In the event of a sale, merger, or transfer of all or substantially all of Anthro Voice's assets, we reserve the right to transfer your information to the successor entity, provided they agree to adhere to the terms of this Privacy Policy.

Corporate Affiliates

We may share limited, non-personal information with our Corporate Affiliates, which are entities that directly or indirectly control, are controlled by, or are under common control with Anthro Voice. We do not share PII, PHI, or sensitive personal information with Corporate Affiliates for marketing or promotional purposes. Any shared information will be treated in accordance with this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of the United States, without regard to its conflict of laws provisions. By using Anthro Voice, you consent to the jurisdiction of U.S. courts in connection with any dispute arising under this Policy.

Your Consent

By using Anthro Voice, registering an account, or making a purchase, you consent to this Privacy Policy and agree to its terms.

Links to Other Websites

Our Services may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Once you leave our website via a link, this Privacy Policy no longer applies.

Cookies

Anthro Voice uses cookies to identify areas of our website you have visited and to enhance performance and functionality. Most browsers can be set to disable cookies, but doing so may affect your ability to use certain features of our website. We never store Personally Identifiable Information in cookies.

Blocking and Disabling Cookies

You may set your browser to block cookies, but this may prevent our website from functioning properly and cause you to lose saved preferences. To delete existing cookies, please visit your browser's help menu.

Remarketing Services

We use remarketing services to display relevant ads to users who have previously visited our website across other platforms and websites.

Kids' Privacy

We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. We will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes before they take effect. Continued use of our Service following any update constitutes your acceptance of the revised policy. If you do not agree to the updated terms, you may delete your account.

Third-Party Services

We may display or link to third-party content or services. Anthro Voice is not responsible for the accuracy, legality, or quality of any third-party services. Access to third-party services is at your own risk and subject to their respective terms.

Facebook Pixel

We use Facebook Pixel, an analytics tool that helps us measure the effectiveness of our advertising by understanding actions taken on our website. Facebook Pixel may collect information from your device in accordance with Facebook's Privacy Policy.

Tracking Technologies

Google Maps API -- We use Google Maps API to provide location-based features. Google Maps API may collect information from your device for security purposes in accordance with Google's Privacy Policy.

Cookies -- Used to enhance platform performance and functionality. Without cookies, certain features may be unavailable.

Local Storage -- We use local (DOM) storage to store client-side data, supporting persistent data similar to cookies but with greater capacity.

Sessions -- We use session data to identify areas of our platform you have visited during a browsing session.

GDPR -- Information for EEA Residents

If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) applies to how we handle your data. We have implemented GDPR controls as our baseline standard for all operations worldwide.

Your rights under GDPR include:

The right to access your personal data
The right to request a copy of your data
The right to request correction, deletion, restriction, or portability of your data

We store all conversation and personal data for up to 6 years unless your account is deleted, in which case data is disposed of within 60 days in accordance with our Terms of Service.

California Residents -- CCPA Rights

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

Right to Know and Access: Request information about the categories and specific pieces of Personal Information we collect, use, and share.
Right to Equal Service: We will not discriminate against you for exercising your privacy rights.
Right to Delete: Request deletion of your Personal Information by closing your account.
Right to Opt Out of Sale: We do not sell the Personal Information of our users.

We will respond to verified requests within one month. To exercise any of these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)

CalOPPA users have the same rights outlined above under CCPA, including the right to know, equal service, deletion, and opt-out of data sale. We do not sell Personal Information. Contact us to exercise your rights.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: shashank@anthrovoice.com
Website: https://anthrovoice.com/

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